Shipping and Delivery Policy
Effective Date: 23/05/2025
At Avighna Education Academy, we strive to ensure a smooth and timely delivery of all physical and digital learning materials associated with our courses and programs.
1. Delivery of Digital Products
Most of our services and study materials are delivered digitally through:
- Online classroom platforms
- Email communication
- Mobile apps (if applicable)
- WhatsApp or other official communication channels
Timeframe:
- Access to online classes is granted immediately upon enrollment and verification of payment.
- Digital study material is usually delivered within 24β48 hours of confirmation.
- Recorded lectures and assignments are made available as per the course schedule.
2. Delivery of Physical Study Materials (If Applicable)
If your enrolled course includes physical materials (e.g., printed notes, books, or merchandise), they will be shipped to your provided address.
Shipping Time:
- Dispatch within 3β5 business days after order/payment confirmation.
- Delivery within 7β10 business days, depending on your location.
Shipping Charges:
- Free shipping may be offered for select programs or during promotional periods.
- Standard shipping charges apply based on your pin code and courier service availability.
3. Tracking Your Order
Once dispatched, a tracking number will be shared via SMS or email. You can track your shipment status via the courierβs website or link provided.
4. Delivery Partners
We partner with reputed national courier services to ensure safe and prompt delivery. Some of our delivery partners include:
- India Post
- DTDC
- Blue Dart
- Delhivery
5. International Shipping
At present, Avighna Education Academy does not offer international shipping for physical goods. However, digital products are accessible globally.
6. Delayed or Failed Delivery
In case of delays due to natural calamities, strikes, or logistics issues, we will inform you promptly.
If a package is undelivered due to incorrect address or absence of recipient:
- It may be returned to us.
- Additional charges may apply for re-shipping.
7. Contact for Delivery Queries
For shipping-related questions or issues, please contact:
π Avighna Education Academy
Sudama Nagar, Indore β 452009
π +91 9893821227 | +91 8962921227
π§ anand.mechatronics@gmail.com