Privacy Policy
Frequently Asked Questions
Avighna Education Academy offers expert coaching from Class 6 to 12, specializing in both Science (PCM/PCB) and Commerce streams. We provide intensive preparation for:
- Board Exams (CBSE/State Board)
- IIT-JEE (Mains + Advanced)
- NEET (UG)
- NTSE, Olympiads, and School Entrance Exams
Live classes, doubt-solving sessions, and personalized mentoring are available for all students.
You can reach our admissions support team through:
📞 Phone:
+91 9893821227
+91 8962921227
📧 Email:
📍 Visit Us:
Sudama Nagar, Indore – 452009
(Madhya Pradesh, India)
💬 You can also message us directly via WhatsApp or through our mobile app available on the Google Play Store.
At Avighna Education Academy, student satisfaction is a priority. Our refund policy is:
- Full refund available within the first 7 days of course enrollment, provided no material has been downloaded or sessions attended.
- After the 7-day window, fees are non-refundable.
- In exceptional cases (medical emergencies, relocation), refunds are considered on a case-by-case basis with supporting documents.
For more details, contact our admin desk.
Effective Date: 23/05/2025
At Avighna Education Academy, we value the privacy of our students, parents, website visitors, and app users. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us through our website, mobile app, or in person.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full Name
- Date of Birth
- Email Address
- Phone Number
- Postal Address
- Parent/Guardian Name & Contact Details
- Academic Records
b. Payment Details
- Billing information (when enrolling in paid courses)
- Transaction ID (We do not store card details)
c. Usage Data
- IP address
- Device type
- Browser type
- Access times
- Pages visited
d. Communications
- Feedback
- Queries via contact forms or WhatsApp
- Emails/messages
2. How We Use Your Information
We use your data to:
- Process enrollments and payments
- Provide personalized coaching and academic tracking
- Communicate with students and parents
- Improve our courses and services
- Send notifications, reminders, and academic updates
- Comply with legal obligations
3. Data Sharing & Disclosure
We do not sell or rent your personal information to third parties. However, we may share data:
- With trusted service providers (e.g., payment gateways, email platforms)
- When legally required (e.g., under court order)
- With educational partners (for exam registration, if authorized)
4. Data Security
We implement strong security measures to protect your data:
- Encrypted storage systems
- Secure payment gateways
- Role-based data access
- Regular data backups
Despite our efforts, no method is 100% secure. We encourage users to protect their credentials and report any suspicious activity.
5. Your Rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request data deletion (under certain conditions)
- Withdraw consent for marketing communications
To exercise these rights, email us at: anand.mechatronics@gmail.com
6. Cookies & Tracking Technologies
Our website may use cookies to:
- Analyze website traffic
- Improve user experience
- Track marketing campaign effectiveness
You can manage cookies through your browser settings.
7. Children’s Privacy
We do not knowingly collect personal data from children under 13 without parental consent. If you're a parent or guardian and believe your child has submitted data, please contact us for prompt action.
8. Third-Party Links
Our site or app may contain links to third-party services (e.g., YouTube, payment processors). We are not responsible for their privacy practices. Please review their policies separately.
9. Policy Updates
We may update this policy from time to time. The latest version will always be available on our website and app. Significant changes will be notified via email or in-app notification.
10. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
Avighna Education Academy
📍 Sudama Nagar, Indore – 452009, India
📞 +91 9893821227, +91 8962921227
📧 anand.mechatronics@gmail.com